Burbank Store Report

Store: Burbank (BUR) · Report Date: January 15, 2026

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Quick Navigation

• 1Q 2026

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  Current period vs. prior year

• FY2025

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  Quarterly breakdown & patterns

• Guest Surveys

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  Ratings by quarter

• Secret Shopper

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  Category scores & history

• Steritech

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  Food safety audits

• Server Performance

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  Top servers & coaching

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1Q 2026

Dec 29, 2025 — Jan 11, 2026 (Weeks 1-2)

SummaryWeek 1Week 2

Metric	This Year	Last Year	YoY
Revenue	$154,781	$148,939	+3.9%
Guests	3,063	3,001	+2.1%
Avg Check	$50.53	$49.63	+1.8%

Dec 29 — Jan 4

Metric	Value	vs LY
Revenue	$82,345	+6.4%
Guests	1,622	+1.9%
Avg Check	$50.77	+4.4%

Jan 5 — Jan 11

Metric	Value	vs LY
Revenue	$72,435	+1.2%
Guests	1,441	+2.2%
Avg Check	$50.27	-0.9%

YoY Analysis

• Revenue up 3.9% — solid start to FY2026

• Guests up 2.1% — traffic growth driving sales

• Avg Check up 1.8% — pricing/mix improvement

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FY2025 Performance

Revenue & Guests

Q1Q2Q3Q4FY2025

Dec 30 — Mar 30

Metric	Value
Revenue	$939,576
Guests	18,660
Avg Check	$50.35

Month	Revenue	Guests

| Jan | $318,965 | 6,407 |

| Feb | $290,055 | 5,647 |

| Mar | $310,104 | 6,177 |

Mar 31 — Jun 29

Metric	Value
Revenue	$911,546
Guests	18,387
Avg Check	$49.58

Month	Revenue	Guests

| Apr | $279,231 | 5,614 |

| May | $323,892 | 6,493 |

| Jun | $299,619 | 6,099 |

Jun 30 — Sep 28

Metric	Value
Revenue	$865,307
Guests	17,407
Avg Check	$49.71

Month	Revenue	Guests

| Jul | $283,399 | 5,685 |

| Aug | $322,040 | 6,493 |

| Sep | $251,615 | 5,066 |

Sep 29 — Dec 28

Metric	Value
Revenue	$888,921
Guests	17,491
Avg Check	$50.82

Month	Revenue	Guests

| Oct | $290,897 | 5,719 |

| Nov | $307,065 | 6,039 |

| Dec | $279,824 | 5,513 |

Full Year

Metric	Value
Revenue	$3,605,349
Guests	71,945
Avg Check	$50.11
Survey Rating	9.72
Secret Shopper	89.99
Steritech	10.9

Revenue Pattern Analysis

• Strongest Quarter: Q1 ($940K) — holiday momentum carries into new year

• Weakest Quarter: Q3 ($865K) — summer slowdown typical for dinner concept

Hourly Performance

Q1Q2Q3Q4FY2025

Hour	Avg Sales	% of Day

| 11 AM | $209 | 2.0% |

| 12 PM | $448 | 4.3% |

| 1 PM | $572 | 5.5% |

| 2 PM | $673 | 6.5% |

| 3 PM | $733 | 7.1% |

| 4 PM | $907 | 8.7% |

| 5 PM | $1,137 | 11.0% |

| 6 PM | $1,541 | 14.9% |

| 7 PM | $1,685 | 16.2% |

| 8 PM | $1,466 | 14.1% |

| 9 PM | $833 | 8.0% |

| 10 PM | $154 | 1.5% |

Hour	Avg Sales	% of Day

| 11 AM | $206 | 2.0% |

| 12 PM | $506 | 5.0% |

| 1 PM | $585 | 5.8% |

| 2 PM | $593 | 5.9% |

| 3 PM | $648 | 6.4% |

| 4 PM | $768 | 7.6% |

| 5 PM | $1,072 | 10.6% |

| 6 PM | $1,491 | 14.8% |

| 7 PM | $1,580 | 15.7% |

| 8 PM | $1,513 | 15.0% |

| 9 PM | $900 | 8.9% |

| 10 PM | $207 | 2.1% |

Hour	Avg Sales	% of Day

| 11 AM | $190 | 2.0% |

| 12 PM | $470 | 4.9% |

| 1 PM | $556 | 5.8% |

| 2 PM | $598 | 6.3% |

| 3 PM | $604 | 6.3% |

| 4 PM | $716 | 7.5% |

| 5 PM | $1,054 | 11.0% |

| 6 PM | $1,380 | 14.5% |

| 7 PM | $1,681 | 17.6% |

| 8 PM | $1,375 | 14.4% |

| 9 PM | $798 | 8.4% |

| 10 PM | $118 | 1.2% |

Hour	Avg Sales	% of Day

| 11 AM | $179 | 1.8% |

| 12 PM | $470 | 4.8% |

| 1 PM | $583 | 5.9% |

| 2 PM | $572 | 5.8% |

| 3 PM | $609 | 6.2% |

| 4 PM | $775 | 7.9% |

| 5 PM | $1,255 | 12.8% |

| 6 PM | $1,573 | 16.0% |

| 7 PM | $1,727 | 17.6% |

| 8 PM | $1,358 | 13.8% |

| 9 PM | $617 | 6.3% |

| 10 PM | $91 | 0.9% |

Hour	Avg Sales	% of Day

| 11 AM | $196 | 2.0% |

| 12 PM | $474 | 4.8% |

| 1 PM | $574 | 5.8% |

| 2 PM | $609 | 6.1% |

| 3 PM | $648 | 6.5% |

| 4 PM | $791 | 8.0% |

| 5 PM | $1,130 | 11.4% |

| 6 PM | $1,496 | 15.0% |

| 7 PM | $1,668 | 16.8% |

| 8 PM | $1,428 | 14.3% |

| 9 PM | $788 | 7.9% |

| 10 PM | $143 | 1.4% |

Daypart Analysis

Q1Q2Q3Q4FY2025

Daypart	Revenue %

| Dinner (5-9pm) | 56.5% |

| Afternoon (2-5pm) | 22.4% |

| Lunch (11am-2pm) | 11.6% |

| Late Night (9pm+) | 9.5% |

Daypart	Revenue %

| Dinner (5-9pm) | 56.5% |

| Afternoon (2-5pm) | 20.0% |

| Lunch (11am-2pm) | 12.6% |

| Late Night (9pm+) | 10.9% |

Daypart	Revenue %

| Dinner (5-9pm) | 57.7% |

| Afternoon (2-5pm) | 20.2% |

| Lunch (11am-2pm) | 12.6% |

| Late Night (9pm+) | 9.5% |

Daypart	Revenue %

| Dinner (5-9pm) | 60.5% |

| Afternoon (2-5pm) | 20.0% |

| Lunch (11am-2pm) | 12.4% |

| Late Night (9pm+) | 7.1% |

Daypart	Revenue %

| Dinner (5-9pm) | 57.8% |

| Afternoon (2-5pm) | 20.7% |

| Lunch (11am-2pm) | 12.3% |

| Late Night (9pm+) | 9.3% |

Hourly Pattern Analysis

• Peak Hour: 7 PM across all quarters (15-18% of daily sales)

• Dinner dominance: 5-9 PM accounts for ~60% of daily sales

• Afternoon opportunity: 2-5 PM has growth potential

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Guest Surveys

Quarterly Ratings

Q1Q2Q3Q4FY2025

Dimension	Rating
Overall	9.72
Food	9.77
Service	9.75
Clean	9.65

Dimension	Rating
Overall	9.72
Food	9.78
Service	9.73
Clean	9.67

Dimension	Rating
Overall	9.73
Food	9.78
Service	9.74
Clean	9.72

Dimension	Rating
Overall	9.71
Food	9.74
Service	9.71
Clean	9.68

Dimension	Rating
Overall	9.72
Food	9.77
Service	9.74
Clean	9.68

| Surveys | 3,535 |

Survey Pattern Analysis

• Consistent: Ratings stable at 9.72 across all quarters

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Secret Shopper

Shop History

Date	Score	Status

| 2026-01-04 | 90.10 | ✅ |

| 2025-12-12 | 98.57 | 🌟 |

| 2025-11-20 | 89.69 | |

| 2025-10-12 | 60.97 | 🔴 |

| 2025-09-10 | 77.48 | ⚠️ |

| 2025-08-21 | 100.00 | 🌟 |

| 2025-07-13 | 98.55 | 🌟 |

| 2025-06-04 | 89.69 | |

| 2025-05-18 | 93.09 | ✅ |

| 2025-04-24 | 78.26 | ⚠️ |

| 2025-03-09 | 99.29 | 🌟 |

| 2025-02-19 | 99.27 | 🌟 |

FY2025 Average: 89.99 · Shops: 13

Pattern Analysis

• Inconsistent: Scores range 61-100

• Focus: Consistency across all visits

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Steritech Food Safety

Lower = Better (0 is perfect) · Target: <10

Recent Audits

Date	Score	Status

| 2025-12-18 | 12 | ⚠️ |

| 2025-11-06 | 9 | ⚠️ |

| 2025-10-21 | 13 | 🔴 |

| 2025-09-09 | 9 | ⚠️ |

| 2025-08-13 | 14 | 🔴 |

| 2025-07-22 | 11 | ⚠️ |

| 2025-06-12 | 15 | 🔴 |

| 2025-05-01 | 10 | ⚠️ |

| 2025-04-03 | 10 | ⚠️ |

| 2025-03-11 | 8 | ✅ |

| 2025-02-04 | 17 | 🔴 |

| 2025-01-10 | 10 | ⚠️ |

FY2025 Average: 10.9 · Audits: 31 · Status: ⚠️ Above Target

Pattern Analysis

• Needs attention: Average 10.9

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Key Action Items

Priority	Item	Owner

| 🔴 | Jim Chiem coaching | Shift Lead |

| 🟡 | Steritech pre-audit checklist | Kitchen Mgr |

| 🟢 | Recognize allison foenander | GM |

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Server Performance

Last 13 Weeks (Sep 8 — Dec 7, 2025)

Top Servers

#	Server	Rating	Food	Service	Clean	Surveys

| 1 | allison foenander | 9.90 | 9.90 | 9.96 | 9.81 | 31 |

| 2 | Andre Gevondyan | 9.89 | 9.89 | 9.93 | 9.92 | 57 |

| 3 | Erick Morales | 9.86 | 9.87 | 9.81 | 9.89 | 73 |

| 4 | Jocelyn Garcia | 9.82 | 9.78 | 9.91 | 9.74 | 84 |

| 5 | Joel Pallares | 9.81 | 9.84 | 9.87 | 9.75 | 64 |

Coaching Focus

#	Server	Rating	Focus Area	Surveys

| 13 | Jim Chiem | 9.41 | Service (9.27) | 22 |

| 14 | George Garcia | 9.49 | Service (9.45) | 27 |

| 15 | Alexis Bonilla | 9.51 | Service (9.28) | 77 |

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Burbank Store Report · 116 S. San Fernando Blvd, Burbank, CA 91502
Gyu-Kaku Franchise Operations — Generated January 15, 2026